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A payment failure may just be because the details were not entered correctly. Please check that you have provided the correct information before contacting us. If the issue does appear to be a problem with our website then please take a note of the error...

The status of your order, which can be found on the 'My Orders' page of your account, will indicate the following; i) Pending (all orders) - the payment has not been processed yet. If you find that the order is still pending after 30 minutes it is likely...